In late 2013, Sr. Health Access Specialist, Alla Ponomar arrived to an appointment with a client that had three small children with them. The youngest child came in with noticeably labored breathing, fatigue and confusion. The young boy– in dire need of medical attention – was turned away from clinic services because of their lack of coverage and language barriers that created misunderstandings. The child continued to grow sicker until Ponomar took swift action and directed them to the Emergency Department of UC Davis Children's Hospital, assuring the family they could seek immediate medical services, then enroll in Medi-Cal to retroactively cover associated costs. Upon receiving medical attention, it was determined that the child needed emergency surgery to remove a peanut that had been lodged in his airway for days and was slowly cutting off his oxygen supply. The surgery successfully removed the item – and likely saved his life.